AK77 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains clearly what information we collect, why we collect it, how it is used, and what rights you hold over your own data.
Last Updated: 1 January 2026 · Effective Date: 1 January 2026
A summary of the key privacy principles AK77 upholds. Full details are in the clauses below.
We collect only the personal information necessary to operate your AK77 account, process transactions, verify your identity, and comply with regulatory requirements. No unnecessary data is harvested.
All data held by AK77 is protected using256-bit SSL encryption in transit and AES-256 encryption at rest. Our infrastructure undergoes regular third-party security audits to maintain industry-leading standards.
AK77 does not and will never sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information stays within the AK77 platform ecosystem.
You have the right to access, correct, restrict processing of, and request deletion of your personal data. Requests are handled by our support team and processed within applicable regulatory timeframes.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, and in compliance with applicable legal and regulatory retention obligations — including anti-money laundering requirements.
AK77 uses cookies and similar technologies to improve your platform experience, maintain session integrity, and analyse traffic patterns. No third-party advertising trackers are embedded in the platform.
This Privacy Policy (the "Policy") describes how AK77 ("AK77", "we", "us", or "our") collects, processes, stores, and protects the personal data of users ("you", "User", or "Player") who access or register on the AK77 online gaming platform at https://ak77.casa (the "Platform").
AK77 operates primarily in the Malaysian market and serves players across Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, and throughout Malaysia. We are committed to handling all personal data with transparency, integrity, and in accordance with applicable data protection principles.
By registering an account, depositing funds, or otherwise accessing the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read together with AK77's Terms & Conditions.
Important: AK77 does not sell, rent, or trade your personal data to third parties for advertising or marketing purposes. Your data is used solely to operate, secure, and improve your experience on the Platform and to comply with applicable legal obligations.
For the purposes of this Policy, the following terms carry the meanings set out below:
| Term | Definition |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, including name, identification number, contact details, IP address, and financial data. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, alteration, and deletion. |
| "Data Controller" | AK77, the entity that determines the purposes and means by which Personal Data is processed. |
| "Data Processor" | A third party that processes Personal Data on behalf of AK77, such as a payment gateway or identity verification service provider. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of your agreement to the processing of your Personal Data for a stated purpose. |
| "KYC" | Know Your Customer — the identity verification process required before certain account functions, including withdrawals, may be activated. |
| "Cookie" | A small text file stored on your device by a web browser to retain session information, preferences, or analytical data. |
AK77 collects Personal Data across several categories, depending on how you interact with the Platform:
Minimum Necessary Principle: AK77 applies a data minimisation principle — we only collect the data that is genuinely necessary for the stated purposes. If a data field is optional at registration, it will be clearly indicated as such.
AK77 collects Personal Data through the following channels:
The primary source of Personal Data is information you provide voluntarily when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
When you access the AK77 Platform, our servers automatically record certain technical information including your IP address, device identifiers, browser details, and navigation behaviour. This data is collected using standard web server logs and, where applicable, cookies and similar technologies (see Section 11).
AK77 may receive data from authorised third-party providers in connection with specific services, including:
AK77 processes your Personal Data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your AK77 player account, including profile updates and password management. |
| Transaction Processing | Processing deposits and withdrawals via MYR payment methods and cryptocurrency, and maintaining accurate financial records. |
| Identity Verification (KYC) | Verifying your identity and age (21+) as required by applicable regulatory and anti-money laundering obligations. |
| Regulatory Compliance | Meeting obligations under applicable gaming, anti-money laundering, and counter-terrorism financing regulations. |
| Fraud Prevention & Security | Detecting, investigating, and preventing fraudulent activity unauthorised access, and abuse of the Platform. |
| Customer Support | Responding to support enquiries, resolving disputes, and maintaining records of communications. |
| Responsible Gambling | Monitoring account behaviour to identify problem gambling indicators and applying protective measures where appropriate. |
| Platform Improvement | Analysing usage patterns to improve Platform performance, game offerings, and user experience. |
| Communications | Sending transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where consent has been given, promotional communications. |
AK77 processes your Personal Data one or more of the following lawful bases:
AK77 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We may share your Personal Data with the following categories of recipients only to the extent necessary for the stated purpose:
Your payment account details are shared with the relevant payment processors — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Bank — solely to facilitate deposits and withdrawals. These providers operate under their own privacy policies and are subject to applicable financial data protection regulations.
Identity documents submitted for KYC purposes are shared with authorised third-party verification service providers operating under contractual data processing agreements with AK77.
AK77 may disclose Personal Data to competent regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory directive — including in connection with AML/CFT compliance obligations.
AK77 may share data with affiliated group entities or contracted technology partners (such as cloud hosting providers and cybersecurity services) who process data on AK77's behalf under binding data processing agreements.
No Sale of Data: Under no circumstances does AK77 sell, license, or transfer your Personal Data to data brokers, advertising networks, or unafiliated marketing companies. This commitment is unconditional and applies regardless of account status.
AK77 is based in and principally serves the Malaysian market. Some of our service providers and infrastructure partners may process data in jurisdictions outside Malaysia. Where Personal Data is transferred internationally, AK77 ensures that appropriate safeguards are in place — including contractual data processing agreements, standard contractual clauses, or equivalent measures — to ensure that your data receives a level of protection consistent with applicable data protection standards.
AK77 retains Personal Data for the period necessary to fulfil the purposes for which it was collected and in compliance with applicable legal, regulatory, and accounting obligations.
Upon expiry of applicable retention periods, Personal Data is securely deleted or anonymised in manner that prevents re-identification.
AK77 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, destruction, or accidental loss. Key measures include:
Your Role in Security: While AK77 maintains robust security measures, you also play an important role. Keep your account password confidential, enable two-factor authentication where available, and never share your login credentials with any third party. Contact support immediately if you suspect unauthorised access.
AK77 uses cookies and similar client-side storage technologies to support the proper functioning of the Platform, maintain session security, and analyse aggregate usage patterns.
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the Platform to function — session authentication, security tokens, and load balancing. Cannot be disabled without impairing Platform functionality. |
| Functional | Remember user preferences such as language settings, display options, and last-used payment method. Improves your experience on return visits. |
| Analytical | Aggregate, anonymised data on how players navigate the Platform — which games are most popular, page load times, and error rates. Used to improve Platform performance. |
Most modern browsers allow you to control, restrict, or delete cookies through the browser's settings. Disabling strictly necessary cookies may prevent some or all Platform features from functioning correctly. AK77 does not embed third-party advertising cookies or cross-site tracking technologies.
Subject to applicable law and proportional verification of your identity, you have the following rights with respect to your Personal Data held by AK77:
AK77 respects your rights as a data subject. Here is what you are entitled to request at any time.
You may request a copy of the Personal Data AK77 holds about you. We will provide this within the timeframe required by applicable law, typically within 30 days of a verified request.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request correction. Account details can often be updated directly within your profile settings.
You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to AK77's legal retention obligations under gaming and AML regulations.
In certain circumstances — such as while a data accuracy dispute is being resolved — you may request that AK77 restrict the processing of your Personal Data to storage only.
Where processing is based on your consent or a contract, you may request that your Personal Data be provided to you in a structured, machine-readable format for transfer to another service provider.
You have the right to object to the processing of your Personal Data where AK77 relies on legitimate interests as the legal basis. You may also withdraw consent to marketing communications at any time.
To exercise any of the above rights, contact AK77 support via live chat or email at [email protected]. Requests will be acknowledged promptly and resolved within applicable regulatory timeframes.
The AK77 Platform is strictly for individuals aged21 years and above. AK77 does not knowingly collect, process, or retain Personal Data from any person under the age of 21. Age verification is a mandatory component of the registration process, and identity documentation is required before any withdrawal may be processed.
If AK77 discovers that Personal Data has been collected from a person under the age of 21, the associated Account will be immediately suspended, any Balance will be frozen pending investigation, and the data will be securely deleted in accordance with applicable legal requirements. If you believe that a minor has accessed the Platform, please contact our support team immediately.
Parental Controls: If you are a parent or guardian concerned about underage access to online gambling platforms, we recommend using internet filtering software on shared devices. AK77 takes underage gambling extremely seriously and will cooperate fully with any reports of suspected underage access.
The AK77 Platform does not contain links to external websites for commercial or advertising purposes. All navigation links on the Platform direct to internal AK77 pages only.
However, AK77 integrates with third-party service providers — including payment processors, identity verification services, and platform infrastructure providers — as described in Section 7. These providers process data on AK77's behalf under contractual data processing agreements and are not authorised to use your Personal Data for any purpose beyond the specific service being provided.
AK77 is not responsible for the privacy practices of third-party payment processors (such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and banking partners) when you interact with those services through their own platforms or applications. We recommend reviewing the privacy policies of your chosen payment provider for details of how they handle your financial data.
AK77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory requirements, or business operations. The most current version of this Policy will always be accessible at https://ak77.casa/privacy-policy.
Where material changes are made, AK77 will notify registered Players via email or a prominent on-platform notice at least seven (7) days before the changes take effect. Continued use of the Platform following notification of amendments constitutes your acceptance of the revised Policy.
The effective date displayed at the top of this Policy reflects the date on which the most recent version came into force. We recommend reviewing this Policy periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way AK77 handles your Personal Data, please contact our support team through any of the following channels:
For data subject rights requests (access, rectification, erasure, portability, objection), please contact us via the above channels with the subject line "Data Rights Request" and include your registered account email and brief description of your request. We will acknowledge your request within 3 business days.
AK77 serves players across Malaysia — Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, and beyond. We are committed to protecting your privacy no matter where in Malaysia you are playing from.
AK77 has served over 850,000 Malaysian players since 2017— built on a foundation of transparency, security, and genuine respect for player privacy.
For players aged 21 and above only. Gamble responsibly.